Phase 01
We audit and rebuild
Before we put anyone on the phone, we open up your operation and look at all of it. What you sell, to whom, in what words, and against what numbers. This is where the money you were already losing shows up.
The structure
- Operational audit: where every lead comes in and the exact point where it drops off.
- Dashboard: one place where you see the state of sales without having to ask anyone.
- Metric trackers: calls, show-up rate, close rate and revenue. Numbers, not hunches.
- CRM set up and running: no contact is ever left without follow-up again.
- Team standards: what is expected of a salesperson here, and what is not tolerated.
The pitch
- Brand language: how your offer gets talked about, on the call and off it.
- Identity and DNA of the expert: what makes you different, and how that holds up against a price objection.
- The offer, redefined: what the client is actually buying and why it is worth what it costs.
- Scripts built on their desire and their pain: not a downloaded template. Your own.